The 2020 Video Trends Report: Second Edition
Global video usage on the Vonage platform continues to surge. When our world changed in March, which organizations and consumers were most prepared?

VIDEO AS A PRIMARY COMMUNICATION CHANNEL
Some consumers were more ready than others to adopt video across the globe.

Industry Observations
Healthcare still leads the way in video usage.
But media video traffic is also outpacing many industries as broadcasters air content using dispersed talent and production teams.
“Organizations with more complex needs, such as telehealth and distance learning, require security and ease-of-use that can only be achieved by embedding video into an organization’s current platform.”
Zeus Kerravala, founder and principal analyst at ZK Research
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What's the future hold for video?
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